Our Services

Live chat support

We provide low cost shared and dedicated live chat agents to interact with visitors on your website. Live chat helps you convert more exisiting visitors on your website into leads and online buyers.


Email response

We provide trained email support agents to respond to your business emails. When customers write to you we monitor and respond to these emails within few minutes (even on a Sunday afternoon!). Quick response to customer emails builds instant trust for your business.


Phone support

We provide trained phone support agents to answer your inbound phone calls. We also undertake outbound calling campaigns for lead generation, data clean up etc


Technical helpesk services

VMG BPO offers 24x7 technical support services within agreed-upon response times underpinned by SLAs.

Customer sales and support services
Pre-sales support services
Post-sales support services
Technical support services (Level1 and Level 2)
Benefits of using VMG BPO IT technical support

Other services for online businesses

We provide shared and dedicated teams of agents to work 24/7 on various other tasks involved in online businesses such as content moderation, online store order management, coordination with suppliers, drop shipping coordination, project management, on-demand staffing for short term marketing campaigns etc.
If you are looking for low cost 24/7 staffing for your online business work processes contact us.