VMG BPO :: Outsourcing Services Company located at Bangalore, India

US Toll FREE: 1-800-961-8531 | tell-a-friend

About Us

VMG BPO is a four year old outsourcing services (BPO) company located at Bangalore, India. We provide virtual assistant services, 24 x 7 live web chat, email response, technical troubleshooting, webmaster services, range of back office admin services and writing/editing services. We enable you to outsource business, personal and internet related tasks to save time and focus more on your core work. Post your outsourcing requirements and get a quote in a few hours. Do what you do best, outsource the rest!

Hire a remote assistant to help you complete tasks on time

Back Office

Internet Research
Updating web content
PPT Presentations/Reports
All kinds of spreadsheet work
Managing your time/schedule
Organizing information
Data entry & word processing
Writing/phone communications
Go to my PC and remote logins
Report preparation

MS Office Skills

MS Word
MS Excel
MS Outlook
MS PowerPoint

Copywriting

Editing and proofreading
Ghostwriting
Content management
Internet research
Transcription
Compiling ebooks
Technical writing
Web content generation
Moderate blog/forum posts

Webmaster

Installation support
Web design services
Graphic design/photo editing
Internet related issues
Web Promotion and SEO
Google Adwords Marketing
Shopping cart integration
Website Maintenance and updating

Other

Phone Communication with Partners
Ebay Auctions
Personal finance tasks
Resolving simple Personal issues
Posting classified ads
Ordering gifts
Arranging appointments Travel arrangements/research
Help with Creation of Project Plans

Writing

Product descriptions
News Letters
Press Releases
Thank You letters
Responses to Customer E-Mails
Job Placement Classifieds
Reports
Research Summarize
Article Submission
Blogging

Highlights

Competitive hourly pricing
Bright internet savvy graduates
No monthly minimum. Pay only for hours worked.
Shared and Dedicated VAs available
Communicate via secured helpdesk and in real time via phone/IM *
Pay via Paypal.

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*Only dedicated VAs

Hire trained customer support agents to reduce your daily email work load, manage your online helpdesk tickets, handle your telephone tasks and even chat with your customers in real time on your website.

Live Web Chat support

Greet visitors on your website.
Proactively invite them to chat.
Provide information in real time.
Ordering Assistance
"Push" them relevant web pages.
Enter the visitor details into
CRM etc
Help visitors with activation/
set up issues.
Provide visitors relevant info by searching.
Handle pre-sales and post sales chat.
Email visitors info end of the chat.
Escalate to next level of support.
Unlimited simultaneous chats
Detailed Reporting and Statistics
Chat Satisfaction Survey

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Email support

Guaranteed response time.
Customer care
Technical support
Order fulfillment
Verification
Lead Generation
Query Solution
Response to Inquiry or feedback
Billing queries

Phone Support

Outbound sales/marketing calls
Prospecting & lead generation
Customer follow up for payments
Sales/lead generation
Appointment setting
Phone based research
Product/Service Selling
Employment verification
Insurance verifications
Agents with nuetral accents
Available during US business hours
VOIP technology with low charges

Technical Support

Remote PC login for troubleshooting
Software usage and problems
Internet related issues troubleshooting
Web hosting support service
Computer hardware queries
Product related service queries

Highlights

24 hours a day, 7 days a week including holidays
Competitive fixed weekly/monthly pricing
No monthly commitments. Stop when you want
Shared and Dedicated teams available
Pay via Paypal.

Set up a dedicated remote office for your business across the globe. Hire talented local staff at competitive salaries. Keep your business open
24 *7.

Highlights