General Live Chat Support
Offer 24/7 live chat support on your website
The services offered include:
* Greet visitors on your website
* Proactively invite them to chat
* Provide information in real time
* Ordering Assistance
* “Push” them relevant web pages
* Enter the visitor details into CRM etc
* Provide visitors relevant info by searching
* Handle pre-sales and post sales chat
* Email visitors info towards end of the chat
* Escalate to next level of support
* Unlimited simultaneous chats
* Detailed Reporting and Statistics
* Chat Satisfaction Survey
Price quoted per month (for maximum 200 chats per month)
Price $ 200.00
