General Live Chat Support

Posted on March 17, 2011

Offer 24/7 live chat support on your website

The services offered include:
* Greet visitors on your website
* Proactively invite them to chat
* Provide information in real time
* Ordering Assistance
* “Push” them relevant web pages
* Enter the visitor details into CRM etc
* Provide visitors relevant info by searching
* Handle pre-sales and post sales chat
* Email visitors info towards end of the chat
* Escalate to next level of support
* Unlimited simultaneous chats
* Detailed Reporting and Statistics
* Chat Satisfaction Survey

Price quoted per month (for maximum 200 chats per month)

Price $ 200.00


If you are interested in the above service please contact us

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Testimonials

Kartik runs a great company with VMG BPO. I visited his office in Bangalore and spent a few hours understanding his operation and philosophy. I'm a fan, and endorse him whole-heartedly

Derek Sivers
Owner at Now Now Now and MuckWork